One of the fundamental objectives of the project was to make the opportunities of digitalization tangible in a spatial concept. The result was a fascinating, digital service centre with state-of-the-art technical equipment, but nevertheless atmospheric and inviting. The interior is bright, friendly and open. The old charm of the building has been preserved as far as possible to contribute to the atmosphere. The fixed area can be rearranged as often as desired via a grid system mounted on the ceiling, allowing it to be adapted to the changing thematic concerns of the AOK. The so-called “theme islands” offer various ways of presenting content, both digitally and in analogue form.